CLIENT SPOTLIGHT
Johnston’s Marine Services
Charting New Waters: Johnston’s Marine Services Expands With BBIF Support
DEMOGRAPHIC
Marine Services / Boat Repair & Maintenance
LOCATION
Pompano Beach, Florida
Along the docks of Pompano Beach, Johnston’s Marine Services has become a familiar name to boat owners up and down the Florida Gold Coast. Since 2013, co-owners Neil and Shayla Johnston have built a business rooted in reliability and expertise. Their journey quickly grew into a respected service provider for recreational powerboats and yachts across Broward, Palm Beach, and Miami-Dade counties.
LOAN PROGRAM
Working Capital
THE CHALLENGE
Growing Demand Creates a Need for Increased Capacity
As word spread about their skill and dependable service, the pace of work surged. Boats kept coming, customers kept calling, and the demand for experienced marine technicians rose with each passing season. Neil and Shayla welcomed the growth, working tirelessly to meet expectations and maintain the level of quality their clients had come to trust.
But behind the scenes, challenges were mounting. High-interest debt created steep monthly obligations that tightened cash flow and restricted their ability to hire the help they needed or invest in updated equipment. Demand was rising faster than they could scale, and without additional support, Johnston’s Marine Services risked being slowed by financial strain just as new opportunities were taking shape.
THE SOLUTION
Partnering With BBIF to Strengthen Operations and Fuel Growth
Recognizing it was time to take the next step, Neil and Shayla turned to BBIF. From their first conversation, they felt understood and hopeful about finding the right partner. BBIF took time to learn about their challenges, their goals, and the business they had worked hard to build. The BBIF Gateway Portal kept the application process organized and clear, and the underwriting and closing teams offered steady communication and guidance throughout.
After reviewing their needs, BBIF approved a loan that allowed Johnston’s Marine Services to consolidate high-interest debt and restore essential cash flow. With renewed financial breathing room, Neil and Shayla were finally able to hire an additional technician and invest in new equipment. With stability regained and the right support behind them, they are ready to keep South Florida’s boating community running strong.
“We immediately connected with BBIF’s mission to help small businesses thrive. From our very first introduction, we felt confident that partnering with BBIF would be the right choice. The BBIF Gateway Portal made the application process seamless and organized, while also keeping communication clear every step of the way. The underwriting and closing team was informative, supportive, and truly great to work with.”
Neil & Shayla Johnston
Co-owners
THE IMPACT
More Capacity, More Clients, and a Clear Path Forward
Today, with BBIF’s support propelling them forward, Johnston’s Marine Services is stepping into a new era. The expanded team, improved equipment, and strengthened cash flow will help the company meet rising demand, improve turnaround times, and maintain the trusted service they are known for along the Gold Coast.
For Neil and Shayla, this support represents more than a financial lift. It affirms their belief in the business they have built together and opens the door to possibilities they once had to set aside. With renewed confidence and a stronger foundation, Johnston’s Marine Services is ready to keep South Florida’s boating community moving forward, one vessel at a time.
